THE INSTITUTIONS TO BE APPLIED AGAINST VIOLENCE

1.Police Stations and Gendarmerie stations

The victim or persons that are at the risk of exposing to violence can make complaints by applying to the police or gendarmerie station in the vicinity. The police or gendarmerie takes preventive and protective measures in the cases that the measure is necessary to be taken immediately, directs to Chief Public Prosecutor's Office in other cases.

2.Chief Public Prosecutor's Office

The persons that expose to violence or are are at the risk of exposing to violence can make complaints by applying to The Chief Public Prosecutor's Office and request for taking the appropriate measures.

3.Family Court Magistracy

The victim or the persons that are at the risk of exposing to violence can apply to the judge of The Family Court in the vicinity of the city and request for taking preventive and protective measures for violence. In the places where The Family Courts are not situated in, the judge of The Civil Court of First Instance can be applied. The judge make decisions for the necessary preventive and protective measures.

4.Other

1.Alo (Hello) 183; Family, Women, Children and Disability Social Services Consultancy Hotline

Alo (Hello) 183; Family, Women, Children and Disability Social Services Consultancy Hotline serving based on Ministry of Family and Social Policies provides consultancy services in the psychological, legal and economic areas for the persons exposing to violence or being at the risk of exposing to violence and requiring support and gives them information about the utilities to be benefited.

ALO 183 is free of charge and operates 24/7 in Turkey.

2.Emergency Telephone Lines

The telephone lines to be applied in the emergency cases except for ALO 183 are as follows:

ALO 155 Police Emergency Line

ALO 156 Gendarmerie Emergency Line

112 Ambulance

0212 656 96 96 Domestic Violence Emergency Helpline

444 43 06 Ankara Gelincik Line

 

3.The Provincial Directorates of Family and Social Policies

In the Provincial Directorates of Family and Social Policies, the District Directorates of Family and Social Policies, Centers for Family Counselling and Community Centers, the following services are provided free of charge;

Counselling

Guidance

Direction

hizmetleri verilmektedir.

 

4.The Violence Prevention and Monitoring Centers (ŞÖNİM)

The Violence Prevention and Monitoring Center is units that monitors for the efficiency of the measures taken for the perpetrator of violence and victims of violence. In these centers, the services in the legal, psychological, vocational and counselling areas are provided.

 

5.Women’s Shelters

Shelters, alias guest houses were established with the purpose of temporarily meeting the accommodation needs of the women exposing to violence or at the risk of exposing to violence together with their children.

This service is provided by notably The Ministry of Family and Social Policies General Directorate on the Status of Women, non-governmental organizations, municipalities, district governorships and governorships in our country.

It can be stayed in the shelters for 6 month. The time is extended at a pinch. The girls and boys between the ages of 0-12 can stay together with their mothers in the shelters/guest houses. The girls or boys under the age of 18 are settled to the dormitories attached to The Ministry of Family and Social Policies, General Directorate of Children Services after the necessary assessments. The girls under the age of 18 can stay in the guest houses together with their mothers. A home is rented for the women having boys over the age of 12 and the women having the disabled children by meeting its rent and food expenses provided that ŞÖNİM considers appropriate.

The accommodation need is met for a temporary period in a reliable way, psychological and social support is provided and the legal counselling service is provided in collaboration with the bar associations, the activities for providing job and occupation are done, a pocket money is given in some cases in the shelters, the persons that want to rent a home after leaving from the shelters/guest houses are helped.

 

6.Health Institutions

When violence was experienced or at the risk of exposing to violence, the closest health institution (healthcare center, family medicine, emergency service) can be applied. The necessary treatment is provided when violence is exposed and a document certifying the exposed violence is drafted.

You can reach also by calling 112, an emergency telephone number.

 

7.Bar Associations

The persons that can’t afford the attorney’s fee can apply to the bar associations in the vicinity with the aim of benefiting from the attorney’s service free of charge.

The necessary documents for application: Identity card, certificate of residence and poverty certificate to be obtained from the headman.

If the Women Counselling Centers of The Bar associations are available, it is possible to apply to these centers.

 

8.Women’s Non-Governmental Organizations

Women Non-Governmental Organizations are voluntary organizations.

In these organizations, counselling and guidance services are provided free of charge. The accomodation needs are met temporarily in the organizations having guest house.

 

9.Municipality Women’s Counselling Centers

In the women’s support units of the municipalities, psychological, medical, financial and legal support is provided. Moreover, the opportunity to shelter free of charge in the guest houses is provided.

Please click for a Petition sample.